Privacy Policy

Effective Date: June 18, 2025

SubtitleMe.io ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Email address (for registered users).
• Uploaded Files: Videos submitted for subtitle processing.
• Payment Data: Processed via third-party providers; we do not store credit card information on our servers.
• Usage Data: Device type, browser, IP address, and basic analytics data.

2. How We Use Your Information

We use the information to:

• Process and return subtitled videos.
• Maintain your account and credit usage.
• Improve the performance and quality of our services.
• Communicate with you about support, updates, or service issues.

3. Data Storage & Security

All uploaded videos are stored temporarily on secure servers and are automatically deleted after processing. We take reasonable measures to protect your data using encryption and secure storage services (Cloudflare R2, Modal.com).

4. Third-Party Services

We use third-party providers (e.g., payment gateways, GPU processing platforms) to support our services. These providers may collect or store data as needed to perform their functions, and are governed by their own privacy policies.

5. Your Rights

You may request to access, update, or delete your personal information at any time by contacting us at support@subtitleme.io.

6. Children’s Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children.

7. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above. Your continued use of the service after any changes indicates your agreement to the new terms.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@subtitleme.io.

Thank you for using SubtitleMe.io!